It is the policy of cp Foodlab ltd to provide high level of independent services to its customers. All customers irrespective of the size of the business provided are treated in the same manner regarding the quality of services and the professional approach. Our commitment to this policy is achieved by:
- Aiming to enhance customer satisfaction,
- Working to good professional practice to ensure the quality of testing,
- Respecting and maintaining confidential all information concerning the customer’s results or personal data,
- Being independent and free from undue commercial, financial, and other pressures and influences that may adversely affect the quality of our work,
- Employing personnel with the required competences to perform the work,
- Providing all the necessary continuous training to our personnel,
- Meeting the applicable regulatory requirements and legislation, and
- Making every effort to continually improve the effectiveness of the management system.